TERMS: Net 30 days from date of invoice, payable in US Dollars. To establish an open account, submit a signed ISG credit application for approval prior to shipment. Orders pending credit approval will be shipped C.O.D.

PRICING: Prices are subject to change without notice except in cases where firm prices have been previously quoted. All shipments will be invoiced according to current prices in effect at time of order. All prices shown in the price list are in U.S. Dollars. We are not responsible for misprints or typographical errors. ISG reserves the right to discontinue or change specifications on any item without notice and without incurring any obligations.

DELIVERY: All goods are shipped "F.O.B." Winter Park Warehouse. Full performance by ISG shall be deemed to have occurred upon shipment from ISG. Out of stock items will be back ordered upon approval by customer. Shipments are made to the common carrier in good condition. When delivered to the carrier, shipments become the property of the purchaser who assumes the risk of loss or damage in transit.

HANDLING: There will be an $8.50 package handling charge applied to every shipment.

PAST DUE ACCOUNTS: Invoices not paid within our terms of 30 days will be subject to a service charge of 2% per month. A 24% per annum service charge will be added and compounded each month thereafter until said amount is collected. Buyer agrees to pay attorney's fees incurred by ISG in collection of overdue accounts.

WARRANTY: ISG warrants that all its products are free from defects in material and workmanship for a period of (1) year from date of original purchase when properly installed and used for the purpose indicated by ISG (except for Apex glass - please refer to "Apex glass warranty and installation sheet" in price list). ISG does not assume any responsibility for damage caused by accident, misuse, temperature or weather conditions, improper storage, abuse, improper installation or maintenance. ISG does not assume any obligation other than replacement or repair of the defective material upon inspection, along with proof of purchase during the warranty period. ISG is not liable for any labor charges, removal and reinstallation expense, freight or postage or any incidental or consequential damages resulting from any defective product.

USE CONSTITUTES ACCEPTANCE. No claims will be accepted after installation.

ORDERING: PO's will only be accepted in writing via email, fax, or regular mail. The ISG order desk is open 9:00-4:00 Monday-Friday ET. Any orders received after 2:00pm will be shipped the next working day. Shipments by common carrier will be made by ISG using carriers with best available rates, unless other arrangements are agreed upon. UPS and DHL freight charges will be billed by ISG.

CLAIMS: Any claims due to damage in transit, under shipment of goods or mis-shipment of goods must be made within 48 hours of receipt of goods. It is the responsibility of the recipient to inspect all boxes for damages and correctness of order. This policy is non-negotiable.

ALL RETURNED ITEMS WILL BE SUBJECT TO A 25% RESTOCKING FEE. RETURN FREIGHT MUST BE SENT PREPAID. RECEIPT OF PURCHASE ORDER CONSTITUTES ACCEPTANCE OF TERMS.
THESE POLICIES ARE EFFECTIVE NOVEMBER 1, 2006.